Utilizing the Internet of Things in the Public Sector

This study investigated the utility of Internet Things in public sector and factors influencing satisfaction its users. The followed two directions, first managers’ perceptions their with using sensors for tracking vehicles. second direction drivers’ system used. Results collected from 20 interviews conducted managers revealed that cost reduction more control over behaviors are contributions expected system. They reported dissatisfaction drivers based on violation privacy, inequity implementation, low awareness utility. Surveys supported role trust but failed to support usefulness. qualitative quantitative nature this research valuable insights concluded important recommendations future work.